Outlook Your Conatcts Cant Be Updated Right Now Try Again Later

This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.

If you're having issues accessing Outlook.com, you tin can run into the condition of Microsoft Function Online Services at the Service Health portal.

If yous're having bug sending or receiving e-mail, read how to Fix Outlook.com e-mail sync issues.

Concluding updated: 12 May 2021

Outlook.com issues affecting email messages, attachments, and features

Terminal updated: 12 May 2021

ISSUE

We are aware of and accept released a set for the current issue with Outlook. It might accept a few hours for your computer to get the update.

Condition: Stock-still

Please restart your estimator to receive the update. Nosotros are lamentable for the inconvenience.

Last updated: vii December 2020

Result

If you access your Outlook.com business relationship through the iOS Mail service app, you may be repeatedly asked to enter your username and password.

STATUS: WORKAROUND

Nosotros recommend using the Outlook for iOS app instead.

Get the app

Last updated: ten Nov 2020

ISSUE

Users with Outlook.com accounts are seeing emails they delete from the Inbox reverting back to the Inbox.

Condition: INVESTIGATING

The Outlook Team is investigating the upshot for a fix.  We will update this article every bit soon equally we have more information on a set.

In the meantime, if the emails being reverted are coming from connected accounts you may exist able to go to the Inbox of the originating account and delete the email to workaround the issue.  For example, if you take a Gmail connected account, go to Gmail.com and delete the email from at that place.

Concluding updated: 7 September 2020

Effect

A recent modify to the Family Calendar also removed some functionality that immune the calendar to be viewed as a shared calendar in other applications like the Windows 10 Post app and the Outlook desktop app besides every bit some third political party apps.

WORKAROUND

None of the events or information was lost in the movement to the new agenda. The Family unit group calendar now appears in the Outlook.com groups surface area in the left nav on Outlook web and in the groups area of the Outlook mobile app. It is likewise added to your favorites automatically.

Learn more about using the Family unit Calendar in Outlook.com.

Last updated: 13 August 2020

ISSUE

We are aware of an issue where some customers cannot see images or pictures in their emails, or they are corrupted.

We are currently investigating and apologize for the inconvenience.

WORKAROUND

Ask the sender to resend the flick equally an attachment.

Some customers may see a News folder. This is a limited experiment for a sample of customers. Although it's not possible at the moment to turn the feature off entirely, yous can cull to remove it from your favorites list past correct clicking the folder and selecting Remove from Favorites.

Last updated: 12 May 2020

ISSUE

Some users may not exist able to see the left folder pane.

SOLUTIONS

1. Sign out of Outlook.com

2. Clear your browser cache. Learn how to practise that for Border, Chrome, Firefox or Safari.

3. Shut all browser tabs and windows.

4. Sign in again at www.outlook.com.

Tips:When viewing on a small screen, you lot may notwithstanding demand to:

1. Maximize your browser window, or curl left to view the folder listing.

2. Expand the folder pane only when y'all need it. Select the 3 line icon in the left side bar to evidence or hibernate folders.

3. Open your layout settings and select Hibernate reading pane and then Relieve. This will give the screen more space to show the folders.

ISSUE

We are aware that some users may not be able to become support in the Outlook.com Assistance pane when using the Safari browser.

WORKAROUND

1. In the Safari app on your Mac, choose Safari > Preferences > Privacy.

2. UncheckWebsite Tracking: Prevent cantankerous-site tracking.

3. UncheckAlways allow cookies: Block all cookies.

For more data, read Apple's guide to Manage cookies and website information in Safari on Mac.

ISSUE

We are aware that some users may not be able to receive email from Gmail accounts. Nosotros are investigating a possible problem.

WORKAROUND

Check that yous have not accidentally blocked the Gmail domain when blocking one Gmail user.

1. Open your Blocked Senders listing.

2. If Gmail.com is in the list, select the adjacent to the entry and printing Save.

ISSUE

Some users may not exist able to empty their Deleted Items folder.

SOLUTIONS

• If you have deleted a lot of email, it may have some time for those items to move to or exist deleted from the Deleted Items binder - get out the browser window open while the deleting takes place.

• If the email still fails to delete properly, select a smaller batch to delete.

• If deleted email comes dorsum, it could be considering you take deleted a lot of email recently. Delight try once again later.

ISSUE

Some customers may not be able to see their Contour, Business relationship or Sign Out options when selecting their picture on the top toolbar.

WORKAROUNDS

Some Firefox users may be able to solve the problem by clearing cookies and site data. Larn how.

If non, you can access your Microsoft business relationship Profile at https://account.microsoft.com/contour/.

Yous can encounter all other aspects of your Microsoft Business relationship at https://account.microsoft.com/.

Yous tin can also Sign out manually then close all browser windows.

Outcome

Some customers may experience a filibuster when trying to create a new e-mail accost, or alias, for their Outlook.com account.

RECOMMENDED Activity

1. Delight sign out of Outlook.com and close all browser windows.

2. Sign in to offset using your new e-mail address/alias.

Issue

Customers using the contact support buttons at the human foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane.

RECOMMENDED Activeness

1. Sign in to get Outlook.com support.

2. Select the ? at the meridian of the Outlook.com window. Once you have signed in and have a browser window open, and so the links will piece of work.

3. Learn more nearly how to contact support when using the Assist Pane.

Blocking someone doesn't stop their e-mail from coming to your mailbox, but it does automatically move the message to your Junk Email binder where you can review it (in case it was blocked in error).

Learn more than about Receiving email from blocked senders in Outlook.com.

ISSUE

Some browsers volition have bug loading emails, time-out or run very slowly if advert and pop-up blockers are enabled, specifically:

• AdBlock

• Ublock

WORKAROUND

1. Use Microsoft Border or another web browser.

2. Exclude Outlook.com from the AdBlock settings. At the top right corner of Google Chrome, select AdBlock and and then select Don't run on pages on this domain. Refresh your browser to load Outlook.com again.

3. Remove the problematic advertizing-blockers past managing extensions in Microsoft Edge, Internet Explorer, Firefox, Chrome. or Safari.

Result

Certain add-ons in the Firefox browser may forestall your Outlook.com Inbox from loading.

WORKAROUND

Visit Firefox support to learn how to Disable or remove Add-ons.

Result

If you are having issues sending email, this might exist due to validation issues with your Microsoft Account.

WORKAROUND

1. Go to https://account.live.com/reputationcheck to validate your Microsoft Account.

2. Ensure your Microsoft Business relationship profile is up-to-date and consummate. Make sure you take the Terms Of Utilise, if requested.

If yous're still unable to ship or receive email, read how to Gear up Outlook.com email sync issues.

Outlook bug afterwards connecting Outlook to Outlook.com

Outcome

Later on adding an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) you lot may experience the following:

• Your email account proper name shows upwardly asoutlook_[long series of letters and numbers]@outlook.com in the Binder Pane and when composing emails using Outlook for Windows.

• Recipients will also receive the e-mail from the sender with theoutlook_[long series of letters and numbers]@outlook.com format.

• When recipients answer to the email, the email bounces and yous may receive the message "Undeliverable message when you transport Net mail in Outlook."

This event tin occur when y'all register a 3rd political party email address (east.g., an email address that is not Outlook.com or Hotmail.com) for your Microsoft Business relationship and don't use Outlook.com for sending and receiving email.

If you typically utilize an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3^rd party email address is the primary alias. Delight meet the ALTERNATIVE WORKAROUND department below.

WORKAROUND

Set upwardly your account manually as an IMAP or Popular account in Outlook.

1. Shut Outlook

2. Use Windows Central + R then type "outlook /profiles" (omitting the quotes) in the Run window and hit "OK" Notation: There is a space between outlook and the forward slash (/)

3. In the launched "Cull Profile" box, select Options > New

4. Type a new, unique profile name and select OK

5. ChooseAdvanced options >Let me gear up my account manually.

6. Enter your account password, then chooseConnect.

7. If setup fails, selectChange Account Settings. Update the business relationship data with the one you received from your email provider or from the POP and IMAP server name reference topic. Cull Connect then then select Washed.

8. In the Choose Profile window, select Set equally default profile and select OK.

Culling WORKAROUND

Switch your allonym to an Outlook.com or Hotmail.com account.

Note: If you do not accept some other alias, select the link on the page to create 1. Choose Add email and a new alias and then choose the optionCreate a new email address and add information technology equally an alias.

1. Go to https://business relationship.alive.com/names/Manage and sign in to your Outlook.com business relationship.

2. Set your Outlook.com email every bit the principal alias.

3. In Outlook for Windows, remove and re-add the account. See the steps in this article: Add together your Outlook.com account in Outlook for Windows

Last updated: Feb eight, 2017

Upshot

If Outlook is connected to a primary Outlook.com account that is also connected to other secondary not-Microsoft accounts (such equally Gmail, Yahoo, etc.), when sending an e-mail in Outlook, you are not able to choose the other secondary connected business relationship equally the "From" sending business relationship.

If you manually blazon in the secondary connected account electronic mail address in the "From" field, the email is sent as "On behalf of" your master Outlook.com account.

Condition: WORKAROUND

Outlook supports sending from a secondary connected account for Microsoft owned domains such equally @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains.

The Outlook team is listening to your feedback and investigating adding this functionality to future updates. To learn more than well-nigh how to provide feedback, see How practice I give feedback on Microsoft Office. In the concurrently, please use the following workaround:

WORKAROUND

Y'all can besides add the secondary continued accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

1. In Outlook, choose the File tab.

   

2. Under Account Information, choose Add Account.

   

3. On the Auto Business relationship Setup page, enter your name, e-mail address, and password, and so choose Next.

   Annotation:If yous receive an fault message after choosing Next, double check your electronic mail address and password. If both are correct, see the next section.

4. Choose Finish.

For more information, please see Outlook email setup.

Last updated: May 2, 2017

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you lot've reconnected your Outlook.com business relationship to Outlook. We're working to go far possible to edit shared calendars in Outlook 2016 for Windows.

To edit a shared calendar, go online to your ain Outlook.com calendar, open up Calendar for Windows ten, or utilize a mobile device. Read how to Add your Outlook.com account to another mail app.

Last updated: May 2, 2017

Outcome

When y'all endeavour to take a shared Outlook.com agenda using your Microsoft 365 for business account in Outlook 2016, you lot might receive the "Something went wrong" error or your sign-in might fail.

Condition: WORKAROUND

To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Have button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook awarding. The person who sent yous the invitation will need to remove your permissions and then send a new invitation.

Still demand assistance?

Note: You will need to sign in offset to get support. If you lot can't sign in, go to Account support.

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